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Video tutorials - hang in the middle
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TOPIC: Video tutorials - hang in the middle
#112
psupina
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Video tutorials - hang in the middle 1 Year, 3 Months ago  
Hello.

I have problems playing video tutorials. When I play most of them they hang somewhere in the middle.
After that, when I right-click the movie area, the first context menu item reads "Movie not loaded...".

For example, the video "6 – Using the Fast Link Editor (4mn 01s)" hangs when describing how to change the number of incoming levels to display.

It doesn't matter if I play the video from the website or the video included with installation.

OS: Microsoft Windows XP Professional SP3
Browser: Windows Internet Explorer 7.0.5730.13
Flash Player: Adobe Flash Player version 10.0.22.87

Does anyone else experienced this also?
 
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#114
support
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modeliosoft
Re:Video tutorials - hang in the middle 1 Year, 3 Months ago  
Hi,

I just experienced the same problem with the online video.
We'll fix that asap.

However, the video does not freeze when I read it from the "Welcome" page of Modelio.
Go to: "Help / Welcome / Getting started / Have a look at our video tutorials!"

Thanks for your feedback!
 
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#115
psupina
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Re:Video tutorials - hang in the middle 1 Year, 3 Months ago  
Hello.

Thank you for your fast reply.

I have just tried to read it from the "Welcome" page of Modelio as you described, but it hangs in the same time.

I have Modelio Free Edition, Version 1.0.0, Build ID: 1.0.00.7004 - #20090402.
I have downloaded it two days ago.
 
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#116
osl
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Re:Video tutorials - hang in the middle 1 Year, 3 Months ago  
Hi,

I'm having the same problem with Firefox. But it works fine with IE.
 
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#117
psupina
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Re:Video tutorials - hang in the middle 1 Year, 3 Months ago  
What version of Adobe Flash Player plugin do you have in Firefox and which version in IE?
 
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#118
support
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modeliosoft
Re:Video tutorials - hang in the middle 1 Year, 3 Months ago  
Hi all,

For Firefox users, the problem lies in the version of the Flash player. It works with version 10.0.r12, but not with version 10.0.r22.

The video can be played entirely in Internet Explorer whatever version of the Flash player you are using.

Best regards
 
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