behavior
Business Layer Behavior Elements

Based on service-orientation, a crucial design decision for the behavioral part of the ArchiMate metamodel is the distinction between “external” and “internal” behavior of an organization.

The externally visible behavior is modeled by the element business service. A distinction can be made between “external” business services, offered to external customers, and “internal” business services, offering supporting functionality to processes or functions within the organization.

Several types of internal behavior elements that can realize a service are distinguished: a process view and a function view; two elements associated with these views, business process and business function, are defined.

A business interaction is a unit of behavior similar to a business process or function, but which is performed in a collaboration of two or more roles within the organization.

A business event is something that happens (externally) and may influence business processes, functions, or interactions.

In the Business Layer, three types of internal behavior element are defined: business process, business function, and business interaction.

: Business Internal Behavior Elements
Figure 53 : Business Internal Behavior Elements
BusinessInternalBehaviorElementBusinessProcessBusinessFunctionBusinessInteraction
Class
Summary
A business event is an organizational state change that influences business behavior. It may originate from and be resolved inside or outside the organization.
A business function is a collection of business behavior based on a chosen set of criteria (typically required business resources and/or competences), closely aligned to an organization, but not necessarily explicitly governed by the organization.
A business interaction is a unit of collective business behavior performed by (a collaboration of) two or more business roles.
A business process represents a sequence of business behaviors that achieves a specific outcome such as a defined set of products or business services.
A business service is a service that fulfills a business need for a customer (internal or external to the organization) through an explicitly defined interface and is explicitly governed by an organization.