
ArchiMate Metamodel
A business interaction is similar to a business process/function, but while a process/function may be performed by a single role, an interaction is performed by a collaboration of multiple roles.
The roles in the collaboration share the responsibility for performing the interaction.
A business interaction may be triggered by, or trigger, any other business behavior element (business event, business process, business function, or business interaction). A business interaction may access business objects. A business interaction may realize one or more business services and may use (internal) business services or application services. A business collaboration or an application collaboration may be assigned to a business interaction.
The name of a business interaction should preferably be a verb in the simple present tense.
