License error 13: Requested feature version does not match license

You can see this error when you run the Modelio application or when you use a licensed feature or module.

This is the window you see when starting Modelio:

license error 13

This is the window you see when running a specific licensed feature or module:

license error 13 module

Description

Modelio version or one of its features or modules does not match the version indicated in your license.

How to troubleshoot

  • Use the version of the application or its features or modules that matches your license
  • Please contact your sales Department or This email address is being protected from spambots. You need JavaScript enabled to view it. in order to upgrade your license.

How can I check my license and its content?

Please go to the menu Help/License information... and a License information window will open.

modelio license information window

This window shows the features and their version present in your license.

How can I check the features/modules' versions installed in a project?

Please go to the menu Configuration/Modules... and the Project configuration window will open.

modelio project configuration

This window shows the features/modules installed in a project.