Support

Choose a support adapted to your needs, offering you a better use of Modelio products

Modelio provides technical support services to customers who have choose to purchase support along with their Solution.

The expert Modelio support team can provide help and assistance, either by email or phone, on any issues regarding a Modelio product, or any previous versions of Modelio or Objecteering.

For example, our support team can:

  • help you migrate from a previous version
  • recover a repository after a system crash
  • update licenses in the case of computer hardware changes
  • help you update to a newer version of Modelio

In the event that a request requires further investigation or development, your support team contact will make sure that the Modelio development team prioritize identified requests.

 
support services

Holidays and notices of closure

Our support service will be on vacation from 27th July to 9th August 2020.